This document is an electronic record under the Information Technology Act, 2000 and applicable rules. It is generated by a computer system and does not require any physical or digital signatures.

This document is published in accordance with Rule 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011, which requires publishing the rules, regulations, privacy policy and Terms of Use for access or usage of the website and related applications.

These Terms & Conditions (“Terms of Use”) govern your use of:

• Our website: organicpanchvatiayurveda.com

• Any related mobile site or application

• All products and services offered through the above (together, the “Platform”)
   

The Platform is owned and operated by Organic Panchvati Ayurveda, a company incorporated under the Companies Act, 1956, with its registered office at:

Lane No-7, Gurunanak School Road, Ismile,
Asansol, West Bengal – 713301

(“Platform Owner”, “we”, “us”, “our”).
 

By using or accessing the Platform, or by transacting on it, you agree to be bound by these Terms of Use and all policies referred to here (including our Privacy Policy, Refund & Cancellation Policy, Return Policy and Shipping Policy).

If you do not agree with these Terms of Use, please do not access or use the Platform.

 

1. Acceptance of Terms
 

• By accessing, browsing, registering on, or otherwise using the Platform, you enter into a binding contract with the Platform Owner.

• These Terms of Use may be modified at any time without prior notice. It is your responsibility to review them periodically.

• Continued use of the Platform after changes are posted will mean you accept and agree to the revised Terms of Use.
   

2. Eligibility and Account Registration
 

• To use certain features or place orders, you may be required to register and create an account.

• You agree to provide true, accurate, current and complete information during registration and to keep it updated.

• You are solely responsible for all activities that occur under your account and for maintaining the confidentiality of your login details.

• If you believe your account has been compromised, you must notify us immediately using the contact details provided on the Platform.
   

3. Use of the Platform and Services
 

• Your use of the Platform and our services is entirely at your own risk and discretion. You must independently assess whether our products and services meet your needs.

• You agree not to use the Platform or services for any unlawful, illegal, fraudulent or prohibited purpose under these Terms or under applicable Indian laws.

• You agree to pay all charges, fees and applicable taxes associated with your use of the services and any purchases made on the Platform.

• We may, at our sole discretion, suspend or terminate your access to the Platform if we believe you have violated these Terms or any applicable law.
   

4. Information, Content and Intellectual Property
 

• Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials offered on the Platform for any particular purpose.

• Such information and materials may contain inaccuracies or errors, and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

• All content on the Platform, including but not limited to text, graphics, logos, images, design, layout and overall look and feel, is proprietary to us or licensed to us.

• You are granted a limited, non-exclusive, non-transferable license to access and use the Platform for personal, non-commercial purposes only.

• You shall not copy, reproduce, distribute, modify, create derivative works from, or otherwise exploit any content on the Platform without our prior written consent.
   

5. Third-Party Links and Services
 

• The Platform may contain links to third-party websites or services. These links are provided for your convenience and to provide further information.

• When you access any third-party website or service, you will be governed by their terms of use, privacy policy and other policies.

• We do not endorse and are not responsible for the content, accuracy, security, or practices of any third-party websites or services.
   

6. Orders, Payments, Refunds, Returns and Shipping
 

• By initiating a transaction on the Platform, you understand that you are entering into a legally binding and enforceable contract with the Platform Owner for the purchase of products or services.

• Details regarding cancellations, refunds, returns, exchanges and shipping (including timelines and conditions) are provided in our:

  • Refund & Cancellation Policy

  • Return Policy

  • Shipping Policy

• These policies form an integral part of these Terms of Use. Please review them carefully before placing any order.
   

7. Privacy and Data Protection
 

• Your use of the Platform is also governed by our Privacy Policy, which explains how we collect, use, share and protect your personal data.

• By using the Platform and providing your information, you consent to the collection, use, storage, disclosure and processing of your information in accordance with our Privacy Policy and applicable laws.

• Please review our Privacy Policy available on the Platform for full details.
   

8. Indemnity
 

You agree to indemnify and hold harmless the Platform Owner, its affiliates, group companies, and their respective officers, directors, agents and employees from and against any and all claims, demands, actions, liabilities, damages, losses, costs and expenses (including reasonable attorneys’ fees) arising out of or in connection with:

• Your breach of these Terms of Use, Privacy Policy or any other policy;

• Your violation of any applicable law, rule or regulation; or

• Your infringement of any intellectual property or other rights of any third party.
   

9. Limitation of Liability
 

• To the fullest extent permitted by law, the Platform Owner shall not be liable for any direct, indirect, incidental, consequential, special or exemplary damages arising out of or in connection with your use of or inability to use the Platform or services.

• Without limiting the foregoing, we shall not be responsible for any loss of data, loss of profits, business interruption, or any other commercial damages or losses.
   

10. Force Majeure
 

We shall not be liable for any failure to perform or delay in performance of any of our obligations under these Terms if such failure or delay is caused by events beyond our reasonable control, including but not limited to acts of God, natural disasters, war, strikes, lockouts, labour disputes, civil commotion, government actions, or failures of telecommunications or internet services (“Force Majeure Event”).
 

11. Governing Law and Jurisdiction
 

• These Terms of Use shall be governed by and construed in accordance with the laws of India.

• All disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in Asansol, West Bengal, India.
   

12. Changes to the Terms
 

• We may update or modify these Terms of Use from time to time to reflect changes in our practices, services, legal requirements or for any other reason.

• Any changes will be effective when posted on the Platform. Your continued use of the Platform after such changes are posted will constitute your acceptance of the revised Terms.
   

13. Contact Information
 

For any questions, concerns or communications relating to these Terms & Conditions, please contact us at:

Organic Panchvati Ayurveda
Lane No-7, Gurunanak School Road, Ismile,
Asansol, West Bengal – 713301
Phone: [7865091502]
Email: [panchvatiayurveda738@gmail.com]
Support Hours: Monday – Friday, 9:00 – 18:00 (IST)